Janet Clary asked me the following question in the comments:
“For your subscription-based learning how are you using your ListServ and what are you using?”
Figured I would answer her in the blog vs. the comments.
What we are using : CataList powered by LISTSERV.
I don’t know the financial or technical details of how our ListServs are set up.
We’ve had this in our environment for ages.
How we are using it: I am embarrassed to say this – but I am essentially using this as a one-way mailing list. It’s the best thing we currently have in our environment for bulk-mailing without the multiple approvals.
On governance: We do have an approvals process in place for these emails and posts. A team review, then the Communications review. I am sending stuff for team review the morning 2 days in advance. They are expected to turn around comments by COB. The Communications review is the morning of the day before.
All parties are well aware of my concerns around how easily this process gets bogged down.
We have been told that we don’t communicate enough.
This is going to be a test…..
Especially the first time one or the other group gets upset that I send stuff without their “approval.”
The Telecommuting subscription-based learning program did not have these governance layers and was well-received by the audience and by senior management.
Let’s see how quickly I get yelled at….