This morning, I was listening to Nick Shackleton-Jones, BP’s Director of Online and Informal Learning.
His entire strategy is based on the question “What can we do to help you do your job better?”
In the talk, he breaks this question down a bit further:
– What top 10 things do you worry about?
– What are your top 10 tasks?
– What do you struggle with?
– What do you find useful?
– What is unhelpful?
It really has nothing to do with budget, technology, resources, courses, or how fancy your solution is.
It has everything to do with those answers.
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