To date, I have not had anyone ask for a refund. My clients have been pleased with the value I have provided. That said, I wanted to make sure that you were aware of my refund policy.
Last updated: October 26, 2018
Refund Policies – Coaching
For per-session payments – If you are not satisfied with the session, notify me within 24 hours of the completion of the session and I will refund you the entire pre-payment.
For 4 session pre-pay – If you are not satisfied after the first session, notify me within 24 hours of the completion of the first session and I will refund the entire pre-payment. If we determine that you do not need all of the sessions you paid for, I will refund you for the unused sessions at the current cost for the package divided by 4.
For 12 session pre-pay – If you are not satisfied after the first session, notify me within 24 hours of the completion of the first session and I will refund the entire pre-payment. If we determine that you do not need all of the sessions you paid for, I will refund you for the unused sessions at the current cost for the package divided by 12.
Refund Policies – Workshops and Group Coaching
If you are not satisfied, please notify me within 14 days of completion of the workshop and I will refund you 100% of the cost of the workshop.
Refund Policies – Organizational Consulting
If you are not satisfied, please notify me within 14 days of the start of the engagement and I will refund you 100% of any pre-payment. Any phrasing that contradicts this policy in the signed contract will supersede this policy.
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