Back in 2009, Dr. Tony Karrer predicted that Workplace Learning Professionals would morph into “management consultants”. At the time, my reaction was “I dunno – that term seems so charged.” I think of the overpriced […]
Almost 10 years ago, Harvard Business Review introduced the idea of “Fast Zebras.” A fast zebra is someone who is singularly focused on achieving performance results, knows how the organization can both hinder and help, […]
We are easily manipulated into compliance with someone else’s demands. Robert Cialdini, Regents’ Professor of Psychology at Arizona State University, identified six principles that, when used deftly, can cause an individual to say “yes” to […]
