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Deciding What to Do – Business Writing

May 3, 2016 By Wendy Wickham Leave a Comment

Once we settled on “Business Writing” as the theme for this cycle, we narrowed down our list of activities from the stuff we brainstormed. A few activities came to the surface. Activity 1: Business Writing Mentoring At first, we considered creating a formal mentoring program made up of “the best writers in the Division”.  Then […]

Filed Under: Facilitation Techniques, Resources Tagged With: brainstorming, collaboration, decision making, influence, meetings, skills, Trello, value

Breaking Down Themes – Mapping to Business Benefits

April 28, 2016 By Wendy Wickham Leave a Comment

To help us decide what to tackle first, we took a look at the potential business benefits of improved communications. Reduced “Time to Market” Reduced response time to clients and each other Consistent messaging across the division Increased awareness of our services The next question we asked – what activities would help us achieve these […]

Filed Under: Facilitation Techniques, Projects, Resources Tagged With: brainstorming, collaboration, decision making, skills, value

Breaking Down Themes – What Does Success Look Like?

April 26, 2016 By Wendy Wickham Leave a Comment

The next meeting – the group stared at the themes we chose: Communications Collaboration Consultancy Consumerization / Brokerage Accountability Adaptability / Agility Technical Ultimately, we decided to tackle Communications first. To us, Communications (and effective communications skills) is the core that drives the other themes we identified. ——————————– To help us decide what we wanted […]

Filed Under: Facilitation Techniques, Resources Tagged With: brainstorming, collaboration, decision making, influence, meetings, skills, value

The Fractal Gets Tested

April 21, 2016 By Wendy Wickham Leave a Comment

Among other activities this past year, I have found myself leading a training subcommittee. Typically, employee professional development has been the responsibility of the individual managers. With the push for us to spend our money smarter, the division decided to try a more coordinated approach. Rather than treating this as a typical training subcommittee, where […]

Filed Under: Facilitation Techniques, Resources Tagged With: brainstorming, collaboration, decision making, meetings, skills, training, value

Sample Solutions Survey….or How Training Fits In

November 10, 2015 By Wendy Wickham Leave a Comment

I’ve had a number of people ask me recently about what questions we are asking in our Pilot surveys. The largest survey we did was for our Unified Communications rollout. I have started to use some of these questions during other implementations to get a feel for how the training programs impact the adoption of […]

Filed Under: Change, Facilitation Techniques, Learning Ecosystems, Projects, Requirements Management, Resources Tagged With: decision making, ecosystem, requirements, stakeholder management, survey, training, value

Requirements from Scratch Step 3 – Nice to Have vs Need to Have

October 20, 2015 By Wendy Wickham Leave a Comment

The next step is taking that list and prioritizing it into nice to have and need to have. For the Survey tool…what are the principles that guide that decision? Mine are: Can people get to the survey easily and using their preferred method of access? If it is a pain for them to get to […]

Filed Under: Learning Ecosystems, News and Updates, Requirements Management, Resources Tagged With: business architecture, decision making, IT, prioritization, requirements, survey, value

The Learning Ecosystem in Action

May 22, 2014 By Wendy Wickham Leave a Comment

So the Learning Ecosystem is a year old. What it looks like in action? Daily project work. I am currently involved in two major projects linked to potential delivery and development tools: Unified Communications (which completely changes all of our synchronous communications) and SharePoint (which I hope to later leverage for support and training delivery […]

Filed Under: Change, Learning Ecosystems, Projects Tagged With: architecture, culture, ecosystem, programs, project, stakeholder management, strategy, value

Trying to Get Out of “Survival Mode”

May 22, 2013 By Wendy Wickham Leave a Comment

I keep staring at my triangle of purpose. At that big green Compliance section at the bottom. So much of what is crossing my desk these days is driven by fear. Tracking of “mandatory” activities to cover our tails. Is any of this “mandatory” training reducing the number of legal cases we have? Increasing our […]

Filed Under: Change, Learning Ecosystems Tagged With: behavior change, change, compliance, consequences, ecosystem, guerrilla change management, LMS, psychology, reporting, stakeholder management, training, value

The Pandora’s Box of Purpose

May 14, 2013 By Wendy Wickham Leave a Comment

The Data Whisperer stared at my fancy 2 slide PowerPoint. What about purpose? Um…kinda didn’t want to open that Pandora’s box.  It depresses me. Open the box, Wendy.  Could be fun! ———————- What I hear – Professional Development is the real value of this system! What I observe in our organization (the allocation of resources […]

Filed Under: Change, Learning Ecosystems Tagged With: change, compliance, ecosystem, guerrilla change management, learning, support, training, value

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