Once we settled on “Business Writing” as the theme for this cycle, we narrowed down our list of activities from the stuff we brainstormed. A few activities came to the surface. Activity 1: Business Writing Mentoring At first, we considered creating a formal mentoring program made up of “the best writers in the Division”. Then […]
Breaking Down Themes – Mapping to Business Benefits
To help us decide what to tackle first, we took a look at the potential business benefits of improved communications. Reduced “Time to Market” Reduced response time to clients and each other Consistent messaging across the division Increased awareness of our services The next question we asked – what activities would help us achieve these […]
Breaking Down Themes – What Does Success Look Like?
The next meeting – the group stared at the themes we chose: Communications Collaboration Consultancy Consumerization / Brokerage Accountability Adaptability / Agility Technical Ultimately, we decided to tackle Communications first. To us, Communications (and effective communications skills) is the core that drives the other themes we identified. ——————————– To help us decide what we wanted […]
The Fractal Gets Tested
Among other activities this past year, I have found myself leading a training subcommittee. Typically, employee professional development has been the responsibility of the individual managers. With the push for us to spend our money smarter, the division decided to try a more coordinated approach. Rather than treating this as a typical training subcommittee, where […]
Sample Solutions Survey….or How Training Fits In
I’ve had a number of people ask me recently about what questions we are asking in our Pilot surveys. The largest survey we did was for our Unified Communications rollout. I have started to use some of these questions during other implementations to get a feel for how the training programs impact the adoption of […]
Requirements from Scratch Step 3 – Nice to Have vs Need to Have
The next step is taking that list and prioritizing it into nice to have and need to have. For the Survey tool…what are the principles that guide that decision? Mine are: Can people get to the survey easily and using their preferred method of access? If it is a pain for them to get to […]
The Learning Ecosystem in Action
So the Learning Ecosystem is a year old. What it looks like in action? Daily project work. I am currently involved in two major projects linked to potential delivery and development tools: Unified Communications (which completely changes all of our synchronous communications) and SharePoint (which I hope to later leverage for support and training delivery […]
Trying to Get Out of “Survival Mode”
I keep staring at my triangle of purpose. At that big green Compliance section at the bottom. So much of what is crossing my desk these days is driven by fear. Tracking of “mandatory” activities to cover our tails. Is any of this “mandatory” training reducing the number of legal cases we have? Increasing our […]
The Pandora’s Box of Purpose
The Data Whisperer stared at my fancy 2 slide PowerPoint. What about purpose? Um…kinda didn’t want to open that Pandora’s box. It depresses me. Open the box, Wendy. Could be fun! ———————- What I hear – Professional Development is the real value of this system! What I observe in our organization (the allocation of resources […]
